SHIPPING POLICY

MUSSEL MEMORY team takes great pride in providing exceptional customer service.​

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Delivery Options

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Standard delivery with track and trace is for all online orders. The shipping cost and estimated delivery date for the items in your order and for your location and presented during check-out.

Once you have placed an order, you can visit Order Status to get an estimate delivery date of the shipment. Orders ship as they finish packing from our side, which takes maximum one day, even weekend (yes, we love our customers).

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Packaging

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We mainly use protective envelop, cardboard mailer, or boxes that fit your door mailbox (brievenbus). When necessary, the content will be protected by a hard cardboard to ensure the items are intact.  All of these packaging are made with recyclable materials.​